On the value of an automation platform

 March 31, 2026

Over the last 20+ years in IT, I’ve seen automation evolve from a nice-to-have to a non-negotiable part of how organizations operate. Every company I’ve worked with has some form of automation. The problem is that, in many cases, what they have is not an automation strategy but rather a collection of individual scripts, cron jobs, and one-off solutions that were built to solve immediate problems. This is what I usually call ad-hoc automation or point automation, and while it works in the short term, it creates significant issues over time. This does not happen only in small or particularly tech-adverse companies; it is a very common situation across sectors and sizes.